Zuku Packages, Payments, and Customer Care Contacts

Zuku, zuku packages

In today’s digital age, having access to reliable and affordable internet services is essential. Zuku, a leading internet service provider, understands this need and offers a range of packages tailored to meet the diverse requirements of its customers. 

Whether you are a student, a professional, or a gaming enthusiast, Zuku has a package designed to suit your specific needs. In this blog post, I will explore the various Zuku packages, their prices, and provide you with the necessary customer care contacts for any assistance you may require.

Zuku TV Packages

Zuku offers a variety of TV packages that provide an extensive selection of channels and content for your entertainment needs. Let’s take a closer look at some of their popular offerings:

Zuku Smart – Costs 449/= per month

The Zuku Smart package includes 66 TV channels, 26 radio stations, and local channels. It offers a diverse range of entertainment options to keep you entertained and informed.

Zuku Smart Plus – Costs 600/= per month

The Zuku Smart Plus package provides access to 81 TV channels, 26 radio stations, and local channels. With this package, you can enjoy an enhanced selection of content and a wider variety of channels.

Zuku Classic – Costs 1,099/= per month

The Zuku Classic package offers 84 TV channels, 26 radio stations, and local channels. It provides a comprehensive range of entertainment options, including movies, sports, news, and more.

Zuku Premium – Costs 1,549/= per month

The Zuku Premium package is the ultimate TV package, offering 88 TV channels, 26 radio stations, and local channels. With this package, you can enjoy an extensive selection of premium content, including international movies, series, and sports channels.

Asian Standalone Package – Costs 1,270/= per month

For those who prefer Asian programming, Zuku offers the Asian Standalone Package. This package includes 26+ Asian TV channels, 55 radio stations, and local channels, catering specifically to the Asian community.

Zuku Internet Packages

Zuku understands the importance of fast and reliable internet connectivity. They offer two types of packages: Internet-only and Triple Play. Let’s explore their internet packages in more detail:

Internet-only Packages

For individuals who solely require internet services without satellite TV and phone services, Zuku provides the following packages:

10Mbps High-Speed Internet – Kshs. 2,799 per month

20Mbps High-Speed Internet – Kshs. 4,199 per month

60Mbps High-Speed Internet – Kshs. 5,999 per month

Triple Play Packages

For those who want the convenience of bundled services, Zuku offers Triple Play packages that include internet, satellite TV, and phone services. The Triple Play packages include the following options:

10Mbps High-Speed Internet – Kshs. 2,899 per month

20Mbps High-Speed Internet – Kshs. 4,399 per month

60Mbps High-Speed Internet – Kshs. 6,299 per month

How To Pay Zuku Via M-Pesa

Zuku provides convenient payment options, including M-PESA, a popular mobile money service in Kenya. Here’s how you can pay for Zuku services via M-PESA:

Zuku Fiber Payments

To pay for Zuku Fiber services using M-PESA, follow these steps:

  • Go to M-PESA on your phone
  • Select the “Pay Bill” option
  • Enter the Business number: 320320
  • Enter your Zuku account code as the account number
  • Enter the amount you wish to pay
  • Enter your M-PESA PIN and confirm the transaction
  • Wait for confirmation via SMS

Your payment will reflect on your Zuku account within 15 minutes

Zuku Fiber Phone Airtime Payments

If you need to pay for Zuku Fiber phone airtime, you can follow these steps:

  • Go to M-PESA on your phone
  • Select the “Pay Bill” option
  • Enter the Business number: 320321
  • Enter your Zuku account code as the account number
  • Enter the amount you wish to pay
  • Enter your M-PESA PIN and confirm the transaction
  • Wait for confirmation via SMS

Your payment will reflect on your Zuku account within two hours

Customer Care Contacts

Zuku values excellent customer service and provides various channels for you to reach their customer care team. If you have any questions, concerns, or require assistance, you can contact Zuku’s customer care desk using the following details:

Support:

Telephone: 0205-205-205, 0719-028-200

Email: support@zukufiber.co.ke

Sales:

Telephone: 0205-222-222

Email: cablesales@zukufiber.co.ke

Should you encounter any issues or have inquiries regarding Zuku services, feel free to reach out to their customer care team.

They are dedicated to providing prompt and reliable assistance to ensure a seamless experience for their customers.

Read: How to Pay for DSTV in Kenya via M-Pesa

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