How to Renew Driving License Online in Kenya

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How to Renew Driving License Online in Kenya

Below is a step-to-step guide on how to renew your driving license online in Kenya. This is fairly straightforward, however, if this is not the case, contact us and we will work with you to ensure your driving license is renewed successfully.

Remember there are two methods of renewing a driving license; NTSA TIMS account or E-citizen.

What are the Requirements for Renewing Driving License?

Requirements for driving license renewal include;

  • ID number
  • E-mail address
  • Mobile number
  • Payment fee (3,050/= for 3years and 650/= for 1 year)


NOTE: This option allows you to renew your driving license for 3 years.

Below are the steps to renew your driving license using NTSA TIMS;

Step 1: Create an NTSA TIMS Account

The first step to renewing your driving license online is to create an account on the NTSA Transport Integrated Management System (TIMS) platform. To create an account, you will need your National ID serial number, a valid email address, KRA PIN, your mother’s maiden name and your phone number.


Step 2: Log into Your NTSA TIMS Account

After creating your NTSA TIMS account, log into the platform using your email address and password. Once you log in, you will see a dashboard with various options. Select the “Driving License” option from the dashboard.

Step 3: Apply for License Renewal

On the “Driving License” page, select the “Driving License Renewal” option. You will be redirected to a new window where you have to confirm your details and the amount to be made before proceeding to the payment option

Step 4: Make Payment

After verifying your driving license and National ID details, you will be required to make a payment of kshs. 3,050 for the renewal of your driving license. You can make the payment using M-Pesa, debit or credit card, or any other available payment option. Once you make the payment, you will receive a confirmation message on your phone and email.

Step 5: Book an Appointment

After making the payment, book an appointment for your driving license renewal. You can select the date, time, and NTSA branch office where you want to collect your renewed driving license.

Step 6: Attend the Appointment

On the day of the appointment, visit the selected NTSA office with your old driving license and the confirmation message of your appointment. You will undergo a vision test and have your biometrics captured. After the process is complete, you will receive your renewed driving license.

METHOD 2: E-citizen – NTSA Portal

NOTE: This method allows you to renew your driving license for one year.

Below are the steps to renew your driving license using NTSA portal;


Login to your E-Citizen account with your ID number as username and password. For new users, you will be required to create an account first. You can create a new account using your ID number, email address and mobile number.

  • Log in and search for NTSA (National Transport and Safety Authority) button and click on “Get service”
  • Confirm your names to continue. You will be redirected to NTSA portal, click on “make application” in the top right corner.
  • Next, select “DRIVING LICENSES” and then click on one-year driving license renewal, confirm the amount to be paid.
  • Click on the “Apply Now” button.
  • You will be shown your last application details.
  • Click the “Submit button”
  • Next choose the payment method i.e., M-Pesa and select pay.
  • Pay kshs. 650 and click on the “complete button”.

When successfully paid, you will be redirected to your new driving license renewal receipt. Click on downloads to download your new driving license renewal.

Now you can print your one-year driving license and add it to your driving booklet.

Frequently Asked Questions

How long does it take to renew a driving license online?

The online renewal process is quick and can take less than 15 minutes. However, you will need to visit an NTSA office on the day of your appointment to have your biometrics captured and collect your renewed driving license.


Renewing your driving license in Kenya has never been easier. By following the steps outlined in this article, you can renew your driving license online in Kenya without any hassle. The online platform provided by the NTSA makes the process faster, more convenient, and more accessible to everyone.

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